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At Bubblibee, we want you to love every product you purchase from us. If something isn’t right, we’re here to help make it right. Please read our refund and return policy below.

💛 Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused, unwashed, and in the original packaging.

  • Proof of purchase (order number or receipt) is required.

Items such as feeding accessories, pacifiers, or hygiene products cannot be returned due to safety and hygiene reasons.

To start a return, please contact our support team at info@bubblibee.co.uk with your order details and reason for return.

🌼 Refunds

Once your return is received and inspected, we’ll notify you by email.

  • If approved, your refund will be processed to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable.

  • If the product was damaged or defective on arrival, we’ll offer a full refund or free replacement.

📦 Exchanges

We replace items only if they are defective or damaged.
If you need to exchange it for the same item, contact us at info@bubblibee.co.uk with photos and order details.

🚚 Cancellations

Orders can be canceled within 12 hours of purchase if they haven’t been shipped. Once shipped, cancellations are not possible.

📞 Need Help?

For any questions or concerns about your order, returns, or refunds, please contact us:
📧 info@bubblibee.co.uk
📞 [your contact number, optional]