At Bubblibee, we want you to love every product you purchase from us. If something isn’t right, we’re here to help make it right. Please read our refund and return policy below.
💛 Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:
-
The item must be unused, unwashed, and in the original packaging.
-
Proof of purchase (order number or receipt) is required.
Items such as feeding accessories, pacifiers, or hygiene products cannot be returned due to safety and hygiene reasons.
To start a return, please contact our support team at info@bubblibee.co.uk with your order details and reason for return.
🌼 Refunds
Once your return is received and inspected, we’ll notify you by email.
-
If approved, your refund will be processed to your original payment method within 5–7 business days.
-
Shipping costs are non-refundable.
-
If the product was damaged or defective on arrival, we’ll offer a full refund or free replacement.
📦 Exchanges
We replace items only if they are defective or damaged.
If you need to exchange it for the same item, contact us at info@bubblibee.co.uk with photos and order details.
🚚 Cancellations
Orders can be canceled within 12 hours of purchase if they haven’t been shipped. Once shipped, cancellations are not possible.
📞 Need Help?
For any questions or concerns about your order, returns, or refunds, please contact us:
📧 info@bubblibee.co.uk
📞 [your contact number, optional]